AI’s Role in Telecom: Useless?, Not Really, Just Misunderstood.
Image by geralt (Pixabay) When I first read the Light Reading article “ AI looks increasingly useless in telecom and anywhere else,” I had to pause. Not because the argument was new—I’ve seen plenty of skepticism about AI—but because of the tone. It doesn’t just question AI’s utility, but it paints a picture of a lobotomized society , drifting into an “AI psychosis” where people see machines as sentient companions. Boy, it’s an arresting way to start, but also, perhaps, too convenient a metaphor. The author compares our intellectual reliance on AI to muscles wasting away from disuse, citing early studies that show people who lean too much on generative AI may grow less critical, less precise, and even a little sloppy. It’s a provocative analogy, but one that, in my view, overreaches. Yes, there are legitimate concerns: copy-pasting AI outputs without scrutiny is a real problem, and treating chatbots as friends, or worse, as oracles, can be dangerous, but to equate this with...